Terms and Conditions:
We aim to have terms and conditions that are easy to understand. However, should you have any questions please contact us for clarification, we would be delighted to help.
Some definitions:
Event: The event that relates to the purchase.
Delegate: The person who will be using the ticket to attend.
Provider: The organizer of the event, the Teaching Entrepreneur Association.
Ticket: Delegate’s pass for the event.
Delegate pack: Information provided for delegates.
What you are buying:
Tickets admit one person to the event and cannot be shared.
A ticket must be allocated to a named delegate no later than 2 weeks prior to the event.
A ticket includes:
Access to the full event, including food and beverages and delegate pack.
Payment and pricing:
Payment is required at the time of purchase.
We offer a discounted price to TEA members only.
Change of circumstances:
We understand that circumstances can change. Once you have purchased your ticket, what you are able to do is dependent upon the time left before the event:
Up to 4 weeks prior to the event you can:
- Cancel your booking and receive a refund of the purchase price less an administration fee equivalent to 20% of the ticket price.
- Transfer your booking to another person free of charge.
- Transfer your booking to any future Teaching Entrepreneur Association event. We would do this by issuing a credit note, which would be valid for 12 months.
Within 4 weeks of the event:
- Transfer your booking to another person free of charge
Within 2 weeks of the event:
- No refunds, credit notes or ticket transfers are available, as final delegate lists will have been confirmed.
Changes to the published programme:
We aim to deliver the programme as published in the delegate pack. In the run up to the event, in the unlikely event that we have to alter the programme we will advise delegates via e-mail.
Event Cancellation:
Sometimes things happen, that cannot be predicted and are out of our control. When this happens, it might prevent the provider from running the event, and/or the delegate from reaching the venue. In the unlikely event that we have to cancel an event, we want to be as fair as possible. You will appreciate that in planning an event; the provider incurs up-front costs that are not refundable. Therefore, we will provide a refund equal to the cost of the ticket minus the cost per ticket incurred.
Venue:
In the unlikely event that the venue is unable to host our event, we will arrange a suitable alternative venue.
Privacy:
We respect your privacy and you can access our privacy policy via the event website. Unless you ask us not to, we will share your details with the other attendees at the event. Attendee information will be provided for you in the post-event delegate pack, to assist you in networking with your peers. If you opt out, we cannot provide you with any attendee information.
All the other bits:
We are not able to take responsibility for your belongings during the event. We will do our upmost to accommodate any special requests, but we cannot guarantee this.
The registration desk will be open throughout the duration of the event. If you have any concerns, please raise them directly with the team on the registration desk.
